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We’d love to hear from you. Drop us a line or visit us at our office.

+88 01740-424947
+88 01975-771234

Hatirpar, Kurigram Sadar,
Kurigram, Bangladesh.

contact@kurigramisp.com

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Frequently asked questions

Here are some common FAQs about Netcom Internet and its services

To determine your internet speed, you can visit the website http://proof.ovh.net/ and choose servers that are closest to you. It is recommended that you stop any background activities and use your internet connection directly during testing for accurate results. Additionally, you can monitor your network traffic using tools such as DU Meter or NetSpeedMonitor. These tools can provide valuable information about your internet speed and usage patterns.

Multiple payment options are available, including cash, bKash, Rocket, payment gateway, and bank transfer. For more information, please refer to the payment section on our website or contact our Accounts team at +8801717010909 or email us at contact@kurigramisp.com.

Yes, we provide round-the-clock support and service. You can reach us anytime by calling our hotline at +8801717010909 or by sending us your queries via email to contact@kurigramisp.com. We are always here to assist you.

To contact our customer support, you can either call us at +8801717010909 or email us at contact@kurigramisp.com. Our customer support team will be happy to assist you with any questions or concerns you may have.

Our public IP service is exclusively available to customers who have subscribed to packages that include an IP. If you would like to obtain a public IP address with your selected package, please don’t hesitate to contact our customer support team. They will guide you through the process and provide you with all necessary information.

There are several external factors that may affect your internet speed, such as global connectivity issues, specific website issues, and infrastructure issues, among others. These factors are beyond our control, but we strive to ensure that our network is optimized for the best possible performance. If you are experiencing speed issues, please contact our customer support team, and we will investigate the matter and assist you in resolving the issue.

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